GENERAL TERMS & CONDITIONS

KNOW YOUR PIECE

Your jewelry is made of 14K gold or 925 sterling silver which in some pieces have a surface treatment. These surface treatments will fade over time because of contact with your clothes, hard surfaces, sweat, perfume, hairspray, air pollution and other.
The black oxidized layer fades with everyday or very frequent wear. The gold plating is 2-3 layers of 24 carat gold that gradually wears off, giving the appearance that it has faded. Everyday or very frequent wear, may speed up this process, especially on items like rings and bracelets, which have more frequent contact with surfaces.

PRODUCT CARE
Avoid direct contact with water and chemical products, for example, soap, perfume, abrasive products. Do not wear jewelry when in the swimming pool, jacuzzi, sauna/steam room or while bathing or showering. Chlorine, detergents, oils & perfumes can all cause tarnishing and damage. remove jewelry when doing household tasks. Avoid impact with hard surfaces as much as possible.
Make-up, perfume & hairspray all contain chemicals, which may dull the finish of your jewelry. Gently wipe jewelry clean with a soft cloth after each wear to remove make-up and oils (from skin). Coil chains gently to prevent damage in storage. Don’t yank or pull chains.

General terms and conditions

Ξ Γ ▽ Φ products can only be purchased through Ξ Γ ▽ Φ official website www.erojewelry.com.mx .The product numbers stated on the website are exclusive.

All prices stated on the online-shop are in American Dollars or Mexican Pesos.
For customers who is located outside MEX and who is requesting a delivery adress outside Mex, will be deducted from the purchase amount during the checkout and payment process.
Shipping costs are not included. For detailed shipping costs, see below.
In case of delivery outside MEX the customer is obliged to bear the customs duties and further costs incurred. Customs policies vary widely from country to country, so the customer should contact the local customs office for further information